FAQ

Frequently asked questions

How are your products made?


We are a family business and our candles are lovingly handmade in our workshop in Scotland.




What are your candles made from?


We use natural soy wax to create our candle blends and package them using recyclable materials such as glass and timber. Our shipping packaging is also 100% recyclable.




What is the best advice for using my candle?


There are a few simple rules to follow when enjoying your candle.
We've created a Candle Care Tips Film to help you on your way to peace and adventure.




How long will your candles burn?


Our 280ml Hebridean Collection range burn for around 50 hours.
All our candles come with a Candle Care Tips Booklet to help you get the most efficient burn time.




Are you an ethical brand ?


Yes. Our ultimate aim is to bring peace and adventure to our customers through sourcing the most ethical materials to produce our products. We're also commited to providing Scotland's Woodland Trust with 5% of our profits every year to help keep Scotland's lands protected for us all to continue to enjoy and explore.





OUR WORKSHOP

West Candle Company LTD

Unit 1, Tigh Na Muilne

Nethermill, Hatton.

Aberdeenshire, Scotland.

AB42 0SN.

OFFICE HOURS

Mon - Fri: 9am - 5pm
​​

HELP/CONTACT
SUBSCRIBE FOR PEACE & ADVENTURE
  • Grey Instagram Icon

© 2020 West Candle Company Ltd. Created by Campbell Media

0